Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery methods available?

1.Home Delivery: Within Doha QR15 will be charged. Outside Doha charges will be confirmed by the uber guy.

2.Self Pickup: Parcel can be self picked from our store in Dragon Mart (Venture World Trading WLL, Shop No. A2-264-265)

How long will delivery take?

Order will be delivered within 72 to 96 hours after order confirmation.

You will receive a call prior to delivery to provide your building blue plate number and location map.

Which payment methods are accepted?

COD (Cash on Delivery)

Do I receive an invoice for my order?

After placing an order, you will immediately receive an invoice on your email

What is the exchange and return policy?

Items can't be exchanged or returned once delivered.

Can I cancel my order?

You can't cancel your order after placing. You will receive a confirmation call for your order. Unresponsive buyers will be marked bogus and will be banned from future purchasing on VW Trendz.